%%% author:: [[Kate Kaplan]] # Nielsen Model of ReOps ![[research-ops-framework.jpeg]] [ResearchOps 101](https://www.nngroup.com/articles/research-ops-101/) > The ResearchOps model described below was created by identifying key focus areas from our DesignOps and ResearchOps practitioner interviews. It outlines 6 common focus areas of ResearchOps: > > - **Participants:** Recruiting, screening, scheduling, and compensating participants > - **Governance:** Processes and guidelines for consent, privacy, and information storage > - **Knowledge:** Processes and platforms for collecting, synthesizing, and sharing research insights > - **Tools:** Enabling efficiencies in research through consistent toolsets and platforms > - **Competency:** Enabling, educating, and onboarding others to perform research activities > - **Advocacy:** Defining, sharing, and socializing the value of user research throughout the organization > > As the cyclical design of the model conveys, these are not isolated elements, but interrelated factors that drive the need for and influence each other.